Class Policies

We do NOT send reminders for classes once your transaction is completed. In the rare event the class does not take place, we will notify you by email/ phone and will offer you an alternative or refund.

Entry Ticket/ Booking Proof

When you come for your class, you are required to show the order confirmation that was emailed to you (in physical printout or digital form on your phone) before you can attend the class. If you are coming for a rescheduled class, please show the email from us confirming your rescheduled date & time.

Timeliness

We strive to start and end all classes on time. Please arrive 5 minutes early if possible. If you are over 30 minutes late, you will need to reschedule as you will miss a significant portion of the class, and catching you up won’t be fair to the other students. We seek your understanding on this.

If you need more time than the allocated class time, trainer fee charges will apply accordingly.

Payment Policy

Payment needs to made within 3 days from your order date in order for your slot to be confirmed.

Payment Methods

  1. Credit Card/ Paypal
  2. Bank Transfer/ Electronic Funds Transfer (EFT)

    Beneficiary Name: Fashion Makerspace Pte Ltd
    Bank Name : DBS Current Account
    Acct. Number : 070-902178-6
  3. Cash (at our studio at 258 South Bridge Road #02-01, S058807)
  4. Cheque made payable to “Fashion Makerspace Pte Ltd”

Rescheduling

Please inform us as soon as possible if you are not able to attend your booked class (email: fashion.makerspace@gmail.com). If you are not able to attend due to illness, please email us a Medical Certificate and your make-up class will be complimentary.

Our rescheduling policy is (any exceptions are subject to approval) as such:

By Calendar Days Rescheduling Fees Trainer Fees
FS101/ FS101+/ FS102/ Alterations/ Accessories 1st time rescheduling
< 7 days before class starts $10 no charge & no custom timing (to be slot into existing classes)
>/=7 days before class starts $0
2nd time rescheduling
< 7 days before rescheduled class starts $30 ($15 for FS101) no charge & no custom timing (to be slot into existing classes)
>/=7 days before rescheduled class starts $10
3rd time rescheduling
Same as 2nd time rescheduling
FS200+300s 1st time rescheduling
< 7 days before class starts $10 no charge & no custom timing (to be slot into existing classes)
>/=7 days before class starts $0
2nd time rescheduling
< 7 days before rescheduled class starts $30 $15/hr & no custom timing (to be slot into existing classes)
>/=7 days before rescheduled class starts $10 For FS206, custom timing is available at $15/hr (min. 2 students)
3rd time rescheduling
Same as 2nd time rescheduling
Sewing & Patternmaking 1st time rescheduling
< 7 days before class starts $0 $0/hr (to be slot into existing classes) OR $15/hr (custom timing)
>/=7 days before class starts $0
2nd time rescheduling
< 7 days before rescheduled class starts $30 $15/hr (to be slot into existing classes) OR $30/hr (custom timing)
>/=7 days before rescheduled class starts $10
3rd time rescheduling
Same as 2nd time rescheduling

Missing a Class

In the event that you do not attend the class without prior notice, the class will be forfeited. Should you wish to reschedule after, please email us and we will allow you to book based on the rescheduled rates. However if it’s more than a 1-session class, you may be required to defer and administrative charges will apply.

Please contact us as soon as possible to schedule a make-up session so that you will be able to catch up with the rest of the class.

Additional Classes

Please note that if you require more than the stipulated class time, there will be an additional $15 – 30hr (GST incl.) charge for a make-up session done on a separate day. Such classes are subjected to the trainers’ availabilities.

Refunds

Please inform us as soon as possible if you are not able to attend your booked class. If you would like a refund, our policy is:

7 calendar days or more: Full workshop fee refund

3 calendar days – 6 days before workshop begins: 50% of total workshop fee

Less than 3 calendar days before / Day of the workshop / After the workshop: Full workshop fee forfeited

In the unlikely event of unforeseen exceptional circumstances, Fashion Makerspace reserves the right to change the date of or cancel an event. If that occurs, a refund of any payment made will be offered/given.